They relentlessly traveled and searched for exactly the right home. I highly recommend Team Decker and Agent Ray who is devoted and knows all the ins and outs of the process.
He went above and beyond, was professional and efficient, and was super personable too. I highly recommend him as your real estate agent. We will actually miss working with him! Thanks again Rob! Kylie
As first-time buyers, we were pretty overwhelmed in the beginning with all the logistics involved with purchasing a home. We could tell right away that Cheryl and Ray had the experience and expertise we needed to help guide us through the difficult process, making us feel comfortable and confident every step of the way. Cheryl and Ray are serious workhorses as well! I often wondered if they ever slept! After closing, Cheryl even helped give us some tips on how to care for our mini orchard on our property. We can’t recommend them enough, especially for first-time buyers. Thank you Cheryl and Ray! We’re so grateful for your services.
Not only does she have her finger firmly on the pulse of real estate in Ojai/Ventura, she is patient, supportive, and gets the job done! Highly recommend reaching out to Cheryl when looking for your next home, or selling your home as you move to your next adventure.
We highly recommend them to anyone that is looking to buy or sell their home. They sold our home in Ojai, California within three days. They will come into your home and discuss their marketing strategies on how to get the job done! At the same time they also value your input. Throughout the process they kept us informed and worked diligently to make sure the process went smoothly. We moved back to New England but so appreciate everything they did to get us back home.
In short, they are amazing agents. I worked with them for over a year to find the perfect weekend house/rental property in the Ojai area. Throughout this time, they were always patient with me and never pressured me to just buy something so they could move on. In fact, they spent a lot of time learning what I wanted and then kept triangulating on the best property for me. They were incredibly proactive on sending me possibilities and then diligent about scheduling visits (more challenging since I was coming from 1.5 hours away in LA). When they spotted what they thought was the "right place" for me, they were clear and direct about their reasons (but still not pushy!). I took them seriously since they had built a lot of credibility with me (due to their local knowledge of the Ojai market) at this point. During the purchase negotiation, they represented me in a respectful but fair manner that the seller also appreciated. Where the Deckerts really differentiated themselves was AFTER the purchase, when Ray and Cheryl went out of their way to set me up with local service providers (e.g., gardener, local rental managers, furniture stores), and information about utilities even though this help was not expected. I still ask them questions today and, amazingly, they still respond. I greatly enjoyed working with them and found their calm but purposeful approach to real estate representation to be a perfect fit. Thanks again, Ray and Cheryl!
We moved from out of state and are first time home owners so the process could have been challenging. However, through every step of the way they were accessible, reliable, personable, thoughtful, and know all the right people to make things happen very smoothly. There were a few times we thought we would not be able to move forward due to various issues, however they held our hand and got the job done perfectly. If we move again, we will seek their team again. Thank you Ray and Cheryl, and thanks for the Loquat tree house-warming gift!
We can't thank you enough for making what could've been a stressful experience so fun and laughter-filled, and for blessing us with your friends11/10/16hip in the process.
From the emotions to the speed bumps, most real estate transactions can stray from the "easy path" and they do an excellent job keeping everyone focused and they provide realistic solutions to make it a win-win for everyone. True professionals to work with.
We never would have ended up with this house without you! We are so grateful!
Looking back into how I initially made contact with Cheryl, I am especially proud of my judgment in discovering you two and making the commitment to have you folks represent this sale. And, as I consider the alternatives that would have been available to me in Ojai among the realtors there, without being overly judgmental, I have to say you two, hands down, stand head and shoulders above the crowd.
Moo and Freya all thank you for helping us find a new home. I can't believe that we finally founds something in Ojai that works for us! We love the neighborhood and even though the duplex needs a lot of work, we're excited about being here and fixing it up. It feels like we have a lot more space, it feels good. We've been walking around the back yard before it gets hot in the early morning, talking about what we want to do with it. So nice to have a yard! And, thank you for the wind chimes! We haven't figured out where we're going to put them yet, but will enjoy them once they're hanging. I expect we will talk more, but I especially wanted to express our gratitude and appreciation for all of the effort, hand holding, explaining, educating, encouraging that you did with us. You have been wonderful! Thank you, thank you, thank you!!! What a process and learning experience! Gratefully, Charys
The wait wasn't easy, but I always knew we were in the right hands.
I knew you were the right team to bring in to make this happen. It was not an easy task and you handled every detail with professionalism, integrity and positive vibes under all the circumstances that were presented to us. And we had a lot of circumstances! For that I am most appreciative.
They had decided upon Ojai California and I assured them I would connect them with a great agent through my Keller Williams network. I was able to reach out to Cheryl and I definitely hit the jack pot!! She took my nephew and his wife under her wing as if they were her own relatives! She kept me informed of the process throughout from the first phone conversation with my nephew to the closing. She indulged every first time home buyers questions with patience as she "gets it" with understanding how big a deal it is when one is making such a significant investment. Thank you Cheryl, you are fantastic!!!!!
After the past thirty years in an environment where integrity was inconsistent at best, it is refreshing to work with and know folks like you and Cheryl. My trust is reinvigorated. I look forward to a continued relationship of honesty and authenticity. Thank you for your understanding and compassion.
Trying to find and purchase a home from half way across the country was quite the daunting task everyone thought we were crazy but we knew that if we could find a realtor who we could trust and who would understand our unique situation, that we could make it happen! Working with you has really been a pleasure. With your guidance and expertise in the Ojai area as well as real estate in general, you managed to walk us through each step of the process, allowing us to feel comfortable making truly important decisions from miles away. You have gone far beyond the normal expectation of a realtor even now, continuing to feed our newly acquired pets and checking on the home while we're gone. You have really made this entire process easy and comfortable for us!
I have purchased other homes and have never encountered such a wonderful and kind lady. She worked hard for me to find the ideal home. She answered my questions immediately. Unlike other real estate agents, who want the most amount of money they can get, Cheryl found a way to help me keep my second home as a rental income. I highly recommend her and look forward to buying my next home with her!
You are grooming them well, to be just like you!
! You guys are great! You've been such a pleasure to work with and perfect neighbors! We are going to miss you when we move and hope we run into you often (and feel free to come by the new place any time to talk about goats, weeds, dogs, bees, whatever)!
We appreciate everything you are the best.
The early morning calls, late night texts, seemingly endless negotiations with buyers, etc. You guys are the BEST!
???? We recently had the pleasure of experiencing truly outstanding customer service from Ray and his team. We have engaged in several Real Estate transactions over the past few years and will always partner with Team Deckert. Ray is alway prompt in returning responses to our questions and is a great communicator. He resolved any issues or concerns we had. Furthermore, the level of professionalism displayed by his team beat expectations. They know what they are doing and remained calm during the entire transaction. Ray is always willing to listen to our specific needs and found a solution when needed. We felt valued and appreciated. We wholeheartedly recommend them to anyone seeking a top-notch Real Estate Team. Thank you for a fantastic experience!
They managed every detail, not in just a prompt and professional manner, but with kindness and compassion that was so helpful to me during such a difficult time. During the entire process they kept me fully informed each step of the way and provided me with sound advice about how to handle each situation that arose during the selling process. I am forever grateful that I was fortunate enough to have chosen such competent, kind and knowledgeable professionals to help me in my time of need.
I owe you guys a good time for putting up with me and the boys all the chaos in general. What a ride (let's not do that again)! I can't begin to thank you for all you did and continue to do. Pick a date and let's to go Agave Maria's. My treat and we'll get a cab! ; ) Much love...XOXO
Super easy to work with and very on top of things. I’ve bought and sold a house with Rob and both processes were much smoother than I thought possible.
From the moment I met Rob, he was attentive, present, available, knowledgeable, FUNNY, accommodating and kind. This is my first house and I’m going to say something I’m guessing most people don’t say: It was the easiest and most non-stressful experience of my life. Well, besides eating ice cream. Really, it was a dream how ease filled the experience was and I believe that was largely because of Rob and Team Deckert. I will never stop singing their praises. I will refer them to everyone I know and only use them were I ever to buy/sell again. My home is a Haven and I feel genuinely lucky to have worked with Rob. This review feels inadequate compared to the gratitude I feel but I hope it does some justice. I’m in awe of their work ethic, teamwork, professionalism & all around personality! May anyone buying or selling a house be so lucky. Thank you,
Always a pleasure doing a deal with agents who are committed to moving things along quickly and easily. Looking forward to our next deal!
We met Cheryl and Ray many years ago and have worked with Team Deckert numerous times. Buying and selling homes can be overwhelming, but Team Deckert brought a high level of professionalism and competence which eased our minds and made this a manageable experience for us! Ray always took time to walk us through the process and to provide expert advice. His patience and diligence are much appreciated. Ray is always our choice and we are so thankful for his hard work with a short timeline. Team Deckert exceeded our expectation - you can't go wrong with them!
Ray guided me through each step of selling my home with expertise, compassion, and an eye for detail. He made the process accessible and easy to understand while answering each of my questions. Selling my home was a life changing event and I am so thankful to Ray and all of Team Deckert for their outstanding professionalism and kindness!
I would recommend them to anyone looking to buy or sell. They are hard working people.
We so appreciate all that you did in getting us settled with our new home in Ojai. You really went above and beyond and we can't thank you enough! Looking forward to many happy times in Ojai. Can't wait for our first BBQ together!
Every interaction with her is pleasant. In assisting our offices with a complicated case, she demonstrated incredible ingenuity in problem solving, and we were very happy with how she handled the listing, sale, and escrow process for our client's property. I would recommend her services to anyone!
Cheryl's years of experience and professionalism really reflected in this transaction, not only is she knowledgeable, Cheryl was on top of every issue that arose. We all worked together, closed on time, most important we have happy clients. Cheryl truly cares about her people, always keeping them informed along the way. I'm also a veteran in the business, I was impressed and thoroughly enjoyed working with her. Weather you looking to purchase or sell your home, I would absolutely recommend Team Deckett & DePaola for all of your real estate needs.
Working with you was so straightforward and simple, we felt supported and guided as you provided what steps to take and the information needed to make a choice, and we got to feel like we were a team. Thank you for the gift and for being so welcoming as we moved into our new home.
They were very helpful in guiding me thru the sale of my house and the purchase of another. They were always available to answer questions and give advise when I needed it. Thank you again for the smooth execution!
.. She is a delight, and always ready to problem solve. Hope to work with her and Maria on many more in the future.
I was a very nervous buyer and she was very reassuring and handled all the "hard stuff". I felt I was in good hands. I can highly recommend her.
They were a pleasure to work with and were always available for questions or advice which made both buying and selling stress free. I cannot recommend them highly enough and should the need arise we would definitely use them again.
The sale purchase turned into a difficult transaction yet Cheryl and Ray were there every step of the way doing what they said they were going to do and delivering on all fronts. Their honesty, integrity, real estate knowledge and most importantly general common sense allowed this 'jeopardized' sale to close on a timely basis. When my sister lost her house in the Santa Rosa fires and was looking at Ojai as a possible new home, Cheryl and Ray were there with compassion showing her houses and answering her questions but never pushing. I highly recommend Cheryl and Ray for any real estate transaction. They are the best.
! For two years we searched everyday for a condo on the California Coast to escape the heat, congestion and pollution of living in LA. For two years Ray and his teams sent me daily emails of all properties available. We went to look at 2 or 3 listed properties with a team member and decided they were not what we wanted. Because Team Deckert was so quick about sending all new listings, we were able to view a new listing the next day after listing with a team member. It was perfect because they were familiar with what we were looking for, and we made an immediate offer for a thousand dollars more than the listing. To our great pleasure, our offer was accepted the same day because Ray Deckert was familiar with the listing agent. After the acceptance, Team Deckert stepped in to help us finalize the purchase because he recommended his extended connections with a mortgage team and an escrow company to enable us to close escrow in 30 days, which pleased the seller as well. After closure of escrow is when Ray really stepped up to help us quickly move into our new home. He did not leave us as soon as the sale was completed. He recommended his personal friend/remodeling contractor who had in his team, painters, plumbers, electricians, problem solvers, etc. and were able to completely renew and refresh our condo in a week and a half!!!! The condo looked brand-new even though it is actually 15 years old. Ray Deckert and his team are phenomenal. He is not just a real estate salesman but more like a friend that has your best interest at heart and can help you achieve the realization of securing your dream home. You will never make a mistake in doing business with Ray Deckert and his outstanding team! I have experienced it first hand! Carole Battisti
Fortunately for us, while searching for a new home, we ran into Rob Perron of Team Deckert. Rob was super helpful during our search, through the negotiating phase, and through the entire closing phase of our home purchase. Not only that, but all of the referrals he gave us for the various inspections and the mortgage broker were excellent. It's very obvious that Ray Deckert has built a very good team. Therefore, I would recommend his company, especially Rob Perron, to anyone shopping for real estate in Ventura County.
As a home stager, I have seen how they deal with their clients during the transition of selling their homes. They are attentive in always having an Open House on the weekends to allow for more showings, this in its self makes a huge impact. Team Deckert & DePaola are awesome and will get the job done, period!
He was super helpful, responsive, collaborative, and professional. He built rapport with us very quickly, which made the experience fun and enjoyable. He also comes with a great network of professionals to make the homebuying process as streamlined as possible. We had a challenging home to purchase, and it required seemingly endless patience, knowledge, and determination to close the deal. Rob really put in the work and went the extra mile to get us into the home of our dreams. For that, we are incredibly grateful, and would highly recommend Rob to anyone looking to buy a home in the area! Thanks, Rob!
They have represented me in several real estate transactions and consistently have shown the following exceptional qualities. By way of background, I must mention that I have been an active real estate investor since 1986 and have transacted dozens of purchases and sales. In my experience, Cheryl and Ray are part of the rare handful of gems in this business. 1. Integrity, including highly ethical representation of both parties in the transactions. 2. Expertise and professionalism. They are true experts in handling all contract documents, negotiations, and escrows. Cheryl has over 37 years in the real estate business and, even more importantly, exhibits unmatched social skills. Ray is knowledgeable about construction, can readily identify needed repairs, plus is an expert photographer a valuable skill in properly presenting a property. 3. Dedication to service. They tackle all aspects of transactions, including inspections, finding contractors to make repairs, staging, and in any way possible, lightening the burden for a seller. Real estate transactions are complicated, burdensome, and possibly distressing. In representing me, the Deckert/DePaola team has done everything possible to reduce that burden and complexity plus obtain the best possible results for me.
They are incredibly detailed and hands on with clients while selling their home. They make sure all the boxes are checked to get their client's the best selling/buying experience possible. The Deckerts prepare clients thoroughly about what to expect from home staging and the home staging process. So, by the time I meet their seller, everyone is on board and excited about preparing the home for sale! Cheryl and Ray are also truly fun to work with as realtors - it is evident that they are involved in an industry that they love and have a great sense of humor.
She was efficient, effective, warm, supportive, detail oriented, and capable of handling difficult personalities in more than one challenging situation that arose in the course of the sale. She's an excellent communicator, a creative problem solver, and can be relied on to follow through. If you have a property to sell, she's the one you want by your side.
Ray is a straightforward guy and will take the time to get to know you and what your needs are. His team is cordial, motivated and always available to answer questions.
We highly recommend Rob. He made sure to connect us with the right people to make this purchase possible. The purchase went through with no hiccups. Rob was available at all times, which is great!
! Great communicators and negotiators . Love their openness and honesty. We had to get many estimates for repairs on the house we bought and they took care of everything, quickly and easily. Can’t say enough about how easy they made this purchase. As a result, we will now list our current home with them to sell. I’m sure we will be happy with the results!!